Effective date: October 29, 2026
1. Introduction
Washington Snow Removal, a division of United Services Northwest (“Company,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, share and protect your information when you visit https://www.washingtonsnowremoval.com, contact us or use our services.
2. Information we collect
Information you give us. Your name, company, address, phone number, email address and anything else you send through our quote and bid forms, by email, by phone or by text message. For service requests this includes the property address, property details, site maps or links you share, and notes about the work you need.
Service and billing records. Visit records, photos taken while we service your property, invoices and payment history.
Information collected automatically. Like most websites, our servers and our security provider record technical data such as your IP address, browser type, the pages you visit and when. Our forms use Cloudflare Turnstile to block spam, which checks your browser without asking you to solve a puzzle.
3. How we use your information
- To answer your questions and prepare quotes and bids.
- To schedule, perform and document snow and ice services.
- To send invoices and keep business, tax and insurance records.
- To keep our website secure and working.
- To comply with the law.
4. How we share your information
We do not sell your personal information. We share it only:
- With service providers who help us run the business, such as our website host, email provider, security provider and payment processor, and only for that purpose.
- Within the United Services Northwest family of brands (for example, Washington Tree Services or Washington Landscaping), when it is relevant to your request.
- With your insurer or ours, when needed to handle a claim about our work.
- When the law requires it, such as a court order.
- In a business transfer, if we merge, sell or reorganize all or part of our business.
5. Data retention
We keep your information as long as we need it to provide our services and to meet tax, legal, insurance and accounting obligations. Service visit records for commercial sites are kept for at least 3 years. When information is no longer needed, we delete it or make it anonymous.
6. Data security
We use reasonable administrative, technical and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee the security of information sent to us over the internet.
7. Your choices and rights
You may ask us to show you the personal information we hold about you, to correct it, or to delete it where the law allows. You can also ask us to stop contacting you. Email us or use our Contact Us page.
8. Cookies
Our website uses cookies only to work and to stay secure, including cookies set by Cloudflare and our spam check. We do not currently use advertising or analytics cookies. If that changes, we will update this policy first. You can block cookies in your browser settings, but some parts of the site, such as our forms, may then not work.
9. Children’s privacy
Our services are not intended for anyone under 18, and we do not knowingly collect information from minors. If we learn that a child has sent us information, we will delete it.
10. Links to other websites
Our site links to other websites, including our partner brands and city government sites. We are not responsible for their content or privacy practices.
11. Changes to this policy
We may update this policy from time to time. The effective date at the top shows the latest version, which applies from the day it is posted.
12. Contact us
Washington Snow Removal
Email: [email protected]
Phone: 206-809-9669
Mailing address: 19522 28th Dr SE, Bothell, WA 98012